Shipping policy

Order processing

All orders are processed within 1-3 business days after your order is confirmed. You'll receive a shipping confirmation with tracking once your order is on its way.

 

Shipping rates and delivery times

Shipping costs and estimated delivery times are calculated and shown at checkout based on your location and the option you choose. Delivery estimates are not guaranteed.

 

International orders

Any customs duties, taxes, or import fees are the responsibility of the customer and are not included at checkout.

 

Tracking

Once your order ships, you'll receive a tracking number by email. Please allow up to 48 hours for tracking to update.

 

Lost or damaged orders

If your order arrives damaged or doesn't arrive, email us at contact@saetto.com and we'll make it right.

 

Questions about shipping? Email us at contact@saetto.com.