Contact information

SAETTO is an online only, direct to consumer eyewear brand. Every order is placed through saetto.com and supported by email, so you always reach a person who can see your order.

How to reach us

Email: contact@saetto.com
Contact form: saetto.com/pages/contact
Hours: Monday to Friday, 9:00 to 18:00 (UTC-3)
Response time: within 2 business days

Business details

Trade name: SAETTO
Website: saetto.com
Country of registration: Brazil
Orders ship from: our fulfilment partner in China (see the Shipping policy)

Customer service topics

Order status and tracking, returns and refunds, shipping and delivery, product and lens questions, warranty, wholesale, press and collaborations.